Vending Services

All of Sterling Services' vending systems and procedures are centered on the simple objective of ‘always full, clean and working.’ This clear objective defines our company’s vision of providing great customer service. Our successful system of checks and balances is designed to ensure our high standards are being executed.

FULL:
Our vending machines are well stocked with an assortment of high quality products

Well stocked, well merchandised vending machines are critical to providing great customer service and can significantly impact revenues. Route schedules are designed to minimize ‘out of stocks’ in machines and our product ordering system guarantees the selection your employees demand. Route personnel are financially rewarded to maximize sales through a commission component in their compensation plan.

We offer:

• A large assortment of high quality, name brand products
• Fresh selections from our own kitchen
• Health-smart snack products in response to healthier snacking trends
• Quick response to dynamic consumer tastes

Click here for our product menu and our fresh selections from our kitchen menu.

CLEAN:
Vending equipment is cleaned thoroughly and regularly

Clean is clean; no compromises. Regular cleaning of all vending equipment is accomplished during every service site visit conducted by your Route Sales Representative. Location deep cleaning is scheduled and performed by our trained, deep-cleaning experts.

WORKING:
Highest rated, most reliable modern equipment and fast response times

We operate the highest rated, most reliable modern equipment and conduct regular maintenance to ensure all vending machines are working properly. When preventative maintenance fails, we offer 24-hour service from our trained vending machine technicians. Our service vehicles are stocked with an extensive parts inventory to achieve a ‘one call, one response’ fix. Our technicians are continuously educated in service techniques on all new and existing equipment. Most service calls are resolved within two hours.

Stories of Sterling Success

HENRY FORD HEALTH SYSTEM
Henry Ford Health System relies on Sterling Services for all its vending needs. As one of the largest health systems in the country, their emphasis is on patient and visitor satisfaction. They chose Sterling Services because they understood vending to be part of their image and wanted to ensure machines were always full, always clean and always working.

Machines can be customized with color, trim and back-lit signage to fit any interior design.

United Parcel Service
Sterling Services continues to supply UPS with the latest products and equipment and the highest level of customer service. UPS counts on us to execute the day-to-day operations with little or no involvement or oversight on their part. While Sterling Services keeps UPS up-to-date with equipment innovations and the latest in product selections and trends, UPS offers the very best to their employees with convenience and value from their vending program.

Sterling Services operates thirteen facilities in the Southeast Michigan district with more than 100 machines operated and maintained.